Meet Our Executive Team
The Advantage Executive Team is comprised of visionary, experienced, and passionate leaders dedicated to the success of Advantage, the care of our patients, and the financial outcomes of facilities and health care organizations. They are the caring professionals behind Advantage’s notable, award-winning rehabilitation and home health care services. Find out why our patients, health care providers, and Advantage employees choose us.
John Wagner
CEO
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John Wagner
CEO
John, a seasoned executive with 34 years of experience in the healthcare field, holds a Bachelor’s in Business Administration from West Virginia University and began his career at a behavioral health center, where he developed a passion for improving the lives of individuals with mental and healthcare needs.He played a pivotal role in establishing a home health care organization and was instrumental in securing the state’s first Certificate of Need approval for all 55 counties in West Virginia.
As CEO of WV Home Health Services, John expanded offerings, leading to a successful acquisition by Amedisys, where he ultimately became Senior Vice President overseeing half of the Hospice Division. He
later served as Chief Corporate Development Officer at Stonerise Health Care, and 6 months later was promoted to COO. Stonerise was a nursing home chain with 16 locations in WV. John started three
companies for Stonerise to verticalize their service offering. One of the three new business lines was a contract therapy company.
John was then recruited to be the COO for Addiction Campuses, a substance abuse disorder inpatient and outpatient operation. Helping the company in navigating the challenges of the pandemic while
expanding services.
John has a rich history of board service, including 15 years as Treasurer for both the WV Home Care and Hospice Associations. He is passionate about his faith, family, and outdoor activities, and is blessed with his wife of over 33 years, five children, and six grandchildren.
Stephen R. Brown, CPA
Senior VP of Finance
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Stephen Brown, CPA
VP of Finance
Steve is a highly skilled professional with proven success contributing to accounting operations and conducting audits. He brings over 17 years of experience with strong analytical skills and an extensive knowledge of GAAP and GAAS standards, as well as relevant financial and regulatory regulations. Steve began his career in public accounting (regional and Big 4 firm experiences) before moving into financial reporting and internal audit/IT audit roles for large public companies and financial banking institutions. Steve is technologically savvy, and adept in utilizing Excel and other software and applications.
Steve received his bachelor’s degree in accounting from West Virginia University and subsequently obtained his CPA license in the state of Pennsylvania.
Laura Kenaan
VP of Sales and Business Development
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Laura Kenaan
VP of Sales and Business Development
Laura Kenaan serves as the Vice President of Sales & Business Development. She is a distinguished healthcare executive recognized for her significant contributions to corporate development, operational efficiency, and financial success. Laura is adept at establishing physician and hospital partnerships, conducting comprehensive research and due diligence to improve company positioning, and exploring new markets and advanced services. She is a highly approachable leader who consistently surpasses expectations through employee engagement, strategic planning and execution, operational enhancements, and change management. Alongside her business development expertise, Laura has extensive experience in partnerships, brand development, sales, training and coaching, and patient engagement.
Sheena Henry, BSN, RN, CQQS
VP of Quality Assurance, Advantage Home Health & Hospice
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Sheena Henry, BSN, RN, CQQS
VP of Quality Assurance, Advantage Home Health & Hospice
Sheena Henry BSN, RN, COQS, is the Vice President of Quality Assurance and Utilization Management with Advantage Home Health Services.
Sheena began her nursing career in 2005 in a hospital setting along with some travel nursing assignments. She entered the post-acute setting as a hospice nurse before discovering her love for home health.
Sheena has been with Advantage Home Health Services since 2013 and has developed a passion for quality and education within home health. She works alongside her Quality Assurance Team to ensure clinicians receive a thorough orientation and are able to provide accurate and timely documentation. She also oversees the QAPI program and ongoing OASIS training. She obtained her COQS certification in 2019 and is currently studying to obtain her HCS-D by 2022.
She is married to her husband of 14 years and has one daughter who has found a love of competitive gymnastics. When Sheena is not at work or gymnastic practice, she enjoys spending time with her family, traveling, reading, and being outdoors.
E. Austin Hancock IV
Associate VP of Operations, Advantage Home Health
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E. Austin Hancock IV
Associate VP of Operations, Advantage Home Health
Austin Hancock began his post-acute career at the age of 14, where he worked as a Patient Transport in local nursing homes. Austin graduated from Fordham University with a bachelor of science in Business Administration with a concentration in Entrepreneurship and a minor in Economics. Arriving at Fordham on a full football scholarship, Austin not only excelled on the field, where he was a 3-year starter serving as a captain for both his Junior and Senior seasons, and was a two-time All-Patriot League performer, but he also excelled in the classroom, as he was on Patriot League Honor Roll multiple times. Today, while incorporating the same values that he learned volunteering in local nursing homes, as well as at Fordham, Austin now serves as the Associate VP of Operations at Advantage Home Health Services, LLC, and AdvantageCare Rehab. He brings determination, professionalism, planning, and strategic thinking to the Advantage team.
Austin’s focus is to develop innovative and strategic marketing strategies that differentiate and highlight Advantage’s unique approach to the post-acute sector. Austin’s goal is to equip each member of his team with the necessary tools to be an expert in his or her field. Whether it is building new relationships, or maintaining current ones, his three core values remain the same: always be transparent and honest, be a resource for your customer, and bring value and knowledge every day. These three core values, along with the company’s motto of Better Service, Better Quality, Better Results, have led to significant growth with both Advantage Home Health and AdvantageCare Rehab since Austin began his role as Associate VP of Operations.
Colleen Balsano, MA, SLP-CCC
VP of Operations, AdvantageCare Rehabilitation
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Colleen Balsano, MA, SLP-CCC
VP of Operations, AdvantageCare Rehabilitation
Colleen graduated from Marshall University with a master’s of arts in speech-language pathology. During her years with Advantage, the company has experienced significant growth. Colleen has developed her management and therapy teams accordingly, with the goal of exceeding customer expectations while ensuring clinical excellence for the residents we serve.
Colleen has worked diligently to promote communication, collaboration, and leadership throughout AdvantageCare Rehabilitation, and she has rolled out structured programs to promote the internal growth of clinical and management personnel leading to clinical and financial excellence throughout the company.
Colleen has more than 25 years in the long-term care industry and continuing care retirement communities (CCRC) management.
Tommi Burchfield
VP of Hospice Operations, Advantage Home Health & Hospice
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Tommi Burchfield
VP of Hospice Operations, Advantage Home Health & Hospice
Tommi Burchfield is a seasoned healthcare operations and business development professional with a remarkable track record of success in executive roles. As the Vice President of Business Development and Operations at Transitions Care, Tommi excelled in leading teams across multiple states to exceed revenue targets and ensure regulatory compliance. With a strategic mindset, Tommi also managed key partnerships at Personal Care Medical Associates and Grane Hospice and Home Health, driving growth and fostering valuable relationships within the healthcare industry. Tommi's expertise extends to strategic planning, budget development, and marketing initiatives, showcasing a strong blend of leadership, communication, and analytical skills honed over a distinguished career.
CloseRyan Foster, MBA, CPA, CGMA
Chief Financial Officer
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Ryan Foster, MBA, CPA, CGMA
Chief Financial Officer
Ryan Foster brings more than 16 years of leadership experience in healthcare operations and finance to his role as Chief Financial Officer at Advantage. He most recently served as CFO for Medical Services of America, Inc. (MSA), a multi-state post-acute care provider with operations across 13 states and a workforce of approximately 2,000 employees. Prior to MSA, Ryan held leadership roles at UCI Medical Affiliates/Doctors Care, one of the nation’s top 10 urgent care providers, where he supported more than 50 clinic locations and over 1,000 staff members.
Ryan began his career in public accounting, delivering assurance and advisory services to clients across healthcare, manufacturing, insurance, and financial services. His breadth of experience uniquely positions him to support Advantage’s mission through strategic financial leadership and operational insight.
He holds a Bachelor of Science in Business Administration (Accounting) and a Master of Business Administration (Business Analytics) from the University of South Carolina. Ryan is a licensed Certified Public Accountant (CPA) in South Carolina and holds the Certified Global Management Accountant (CGMA) designation.
Outside of his professional responsibilities, Ryan is actively engaged in both community and industry service. He currently serves as Treasurer and Board Member for Welvista and participates in the Darla Moore School of Business Mentoring Program. He has also served on the South Carolina Association of CPAs Members in Industry Task Force, the United Way of the Midlands Finance Committee, and the Board of Trustees for Alpha Tau Omega Fraternity at UofSC.
Ryan and his wife, Kelly, live in South Carolina with their three children - Grace, Nolan, and Clara, and their Bernedoodle, Lottie.
Alissa Vertes, MS CHC
Chief Compliance Officer
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Alissa Vertes, MS CHC
Chief Compliance Officer
Alissa M. Vertes, MS, CHC®, is a seasoned healthcare compliance professional with over 30 years of experience in regulatory oversight, risk management, and operational compliance across diverse healthcare environments. She currently serves as a Compliance Consultant for Advantage, where she provides strategic guidance on compliance program development, audit readiness, and enterprise-wide risk mitigation.
Alissa holds a Master of Science degree and has been Board Certified in Healthcare Compliance (CHC®) by the Health Care Compliance Association since 2011. Her career includes more than 14 years as Chief Compliance Officer at HealthPRO-Heritage, where she led national compliance operations and implemented systems to ensure alignment with evolving federal and state regulatory frameworks.
Her areas of expertise include conducting comprehensive compliance audits, identifying and remediating risk exposures, strengthening internal controls, and driving corrective action planning.
Recognized for her integrity, precision, and collaborative leadership, Alissa is dedicated to fostering a culture of ethics, accountability, and continuous improvement within the organizations she supports.
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