Meet Our Executive Team
The Advantage Executive Team is comprised of visionary, experienced, and passionate leaders dedicated to the success of Advantage, the care of our patients, and the financial outcomes of facilities and health care organizations. They are the caring professionals behind Advantage’s notable, award-winning rehabilitation and home health care services. Find out why our patients, health care providers, and Advantage employees choose us.
Amy Hancock, OT
CEO, and Founder
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Amy Hancock, OT
CEO, and Founder
From the young age of 13, Amy Hancock knew that she would have a life-long career in the post-acute care setting. As she was growing up, there was a nursing home at the end of the street that Amy lived on where she often volunteered. Years later, she became a Certified Nursing Assistant for that very same nursing home. When the time came, Amy went on to become an Occupational Therapist and graduated from the University of Pittsburgh with honors.
Amy began her career as a clinician with a contract rehabilitation company, later progressed into the role of Vice President of Operations, and eventually become the Senior VP of Sales and Marketing with other national contract therapy companies. Having enjoyed a successful career in these diverse roles, Amy decided to start her own company, as she noticed there was a more impactful way to deliver contract therapy services to geriatric patients.
Today, Amy is the founder and CEO of three 5-star companies: AdvantageCare Rehabilitation, Advantage Home Health Services, and Care Coordination Management. From being the only employee in 2003, Amy has built the Advantage brand, which proudly serves patients in 52 counties across the state of Pennsylvania and employs over 1,000 people today.
Amy makes it known that Advantage is a unique post-acute provider that takes great pride in following a patient through their journey of healing. After Amy witnessed her grandparents’ needs in a post-acute care setting, it has become the mindset of each Advantage employee to treat their patients as if they are their own grandparents. Amy has established the mission for her three companies to provide better service, better quality, and better results while maintaining the highest levels of integrity.
Amy has been recognized by many for her notable accomplishments, including:
- University of Pittsburgh 2015, Most Distinguished Alumni
- Pacesetters Award 2011, sponsored by Smart Business Pittsburgh
- Pittsburgh’s Top 100 Fastest Growing Companies 2009 and 2010, sponsored by the Pittsburgh Business Times
- Pittsburgh’s “Top 25 Women in Business” 2009 Award, sponsored by the Pittsburgh Business Times, recognizes the accomplishments of women entrepreneurs, business owners, and business leaders in the Greater Pittsburgh region.
- Ernst & Young Entrepreneur of The Year® 2009, Health Care Award for Upstate New York, Western Pennsylvania, and West Virginia
- Pennsylvania's “Best 50 Women in Business” 2009 Award, named by Governor Edward G. Rendel, recognizes the accomplishments of women entrepreneurs, business owners, and business leaders across Pennsylvania.
In addition to leading her business, Amy lends her energy, talents, and expertise to a variety of causes and organizations such as:
- Smith & Nephew, Board Member
- PACAH – Pennsylvania Association of County Affiliated Homes, Member/Speaker
- PANPHA – Association of Non-profit Senior Services, Member/Speaker
- CPERI- Central Pennsylvania Educational Resource Institute, Speaker
- The Center for Woman’s Entrepreneurship, Chatham University, Speaker
- White House Forum Participant- “Start-up America-Reducing Barriers Roundtable”
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William R. Henry, CPA, MST
Board Director, and Co-Founder
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William R. Henry, CPA, MST
Board Director, and Co-Founder
William has more than 30 years of experience dealing with various business entities and their interplay with financial institutions in addition to federal and state agencies and their regulations. His clients include nursing homes, independent living complexes, home health agencies, physical therapy groups, physician practices, and other business enterprises. William received his bachelor's of science in accounting from Marietta College and his master’s of taxation from Robert Morris University.
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Don McCabe
CFO
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Don McCabe
CFO
Don McCabe is a highly accomplished finance executive with over 30 years of experience in operations and finance management across various industries. He holds a bachelor's degree in Accounting from Adelphi University and has dedicated 15 years to executive leadership roles in the healthcare sector. Notably, he served as Senior Vice President of Finance for a large Anesthesia and Perioperative Management practice and as CFO for two prominent Urgent Care practices on Long Island. In his previous role as President and CFO of Victory Recovery Partners, Don quadrupled the size of the start-up Addiction Recovery Medical Practice. At Advantage, he leverages his extensive healthcare operations and finance experience to build the finance and revenue cycle function while providing strategic financial guidance.
Outside of his professional life, Don is a devoted family man with three children. Don has a lifelong involvement in competitive baseball. With his comprehensive finance background and exceptional leadership in healthcare, Don brings a unique skillset and valuable insights to Advantage. His ability to drive financial success and provide a strategic vision make him an asset in the ever-changing healthcare industry.
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Colleen Balsano, MA, SLP-CCC
VP of Operations, AdvantageCare Rehabilitation
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Colleen Balsano, MA, SLP-CCC
VP of Operations, AdvantageCare Rehabilitation
Colleen graduated from Marshall University with a master’s of arts in speech-language pathology. During her years with Advantage, the company has experienced significant growth. Colleen has developed her management and therapy teams accordingly, with the goal of exceeding customer expectations while ensuring clinical excellence for the residents we serve.
Colleen has worked diligently to promote communication, collaboration, and leadership throughout AdvantageCare Rehabilitation, and she has rolled out structured programs to promote the internal growth of clinical and management personnel leading to clinical and financial excellence throughout the company.
Colleen has more than 25 years in the long-term care industry and continuing care retirement communities (CCRC) management.
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E. Austin Hancock IV
Associate VP of Operations, Advantage Home Health
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E. Austin Hancock IV
Associate VP of Operations, Advantage Home Health
Austin Hancock began his post-acute career at the age of 14, where he worked as a Patient Transport in local nursing homes. Austin graduated from Fordham University with a bachelor of science in Business Administration with a concentration in Entrepreneurship and a minor in Economics. Arriving at Fordham on a full football scholarship, Austin not only excelled on the field, where he was a 3-year starter serving as a captain for both his Junior and Senior seasons, and was a two-time All-Patriot League performer, but he also excelled in the classroom, as he was on Patriot League Honor Roll multiple times. Today, while incorporating the same values that he learned volunteering in local nursing homes, as well as at Fordham, Austin now serves as the Associate VP of Operations at Advantage Home Health Services, LLC, and AdvantageCare Rehab. He brings determination, professionalism, planning, and strategic thinking to the Advantage team.
Austin’s focus is to develop innovative and strategic marketing strategies that differentiate and highlight Advantage’s unique approach to the post-acute sector. Austin’s goal is to equip each member of his team with the necessary tools to be an expert in his or her field. Whether it is building new relationships, or maintaining current ones, his three core values remain the same: always be transparent and honest, be a resource for your customer, and bring value and knowledge every day. These three core values, along with the company’s motto of Better Service, Better Quality, Better Results, have led to significant growth with both Advantage Home Health and AdvantageCare Rehab since Austin began his role as Associate VP of Operations.
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Danielle Wareham, LPN
VP of Clinical Compliance, Advantage Home Health & Hospice
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Danielle Wareham, LPN
VP of Clinical Compliance, Advantage Home Health & Hospice
Danielle began her health care career at the age of 18 as a certified nursing assistant. Her passion for health care led her to further her career by becoming a Licensed Practical Nurse, graduating from Greater Johnstown Career and Technology Center in 2008.
Danielle worked in the Long-Term Care and Hospital setting before finding her new passion in Home Health in 2010. She started out working as a field nurse, but her drive and dedication took her to the next level of becoming the Assistant Director of Nursing. Once she was in that role, she continued to grow and soon became the Director of Compliance, and eventually the Vice President of Clinical Compliance that she is today.
Some of Danielle’s accomplishments with Advantage include assisting with the development and implementation of our HHOME (Home Health Orthopedic Model for Excellence) Program, established in 2013, and seeing it through to the successful model it is today. Danielle has also most recently worked to streamline all operations across the Upper Management Team, working closely with our Billing and Finance Teams on process development to ensure our company is running efficiently.
With over 12 years of experience in the health care industry, Danielle continues to flourish and expand on her knowledge and accomplishments, while always exuding her passion for the geriatric community.
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Sheena Henry, BSN, RN, CQQS
VP of Quality Assurance, Advantage Home Health & Hospice
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Sheena Henry, BSN, RN, CQQS
VP of Quality Assurance, Advantage Home Health & Hospice
Sheena Henry BSN, RN, COQS, is the Vice President of Quality Assurance and Utilization Management with Advantage Home Health Services.
Sheena began her nursing career in 2005 in a hospital setting along with some travel nursing assignments. She entered the post-acute setting as a hospice nurse before discovering her love for home health.
Sheena has been with Advantage Home Health Services since 2013 and has developed a passion for quality and education within home health. She works alongside her Quality Assurance Team to ensure clinicians receive a thorough orientation and are able to provide accurate and timely documentation. She also oversees the QAPI program and ongoing OASIS training. She obtained her COQS certification in 2019 and is currently studying to obtain her HCS-D by 2022.
She is married to her husband of 14 years and has one daughter who has found a love of competitive gymnastics. When Sheena is not at work or gymnastic practice, she enjoys spending time with her family, traveling, reading, and being outdoors.
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Stephen R. Brown, CPA
VP of Finance
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Stephen Brown, CPA
VP of Finance
Steve is a highly skilled professional with proven success contributing to accounting operations and conducting audits. He brings over 17 years of experience with strong analytical skills and an extensive knowledge of GAAP and GAAS standards, as well as relevant financial and regulatory regulations. Steve began his career in public accounting (regional and Big 4 firm experiences) before moving into financial reporting and internal audit/IT audit roles for large public companies and financial banking institutions. Steve is technologically savvy, and adept in utilizing Excel and other software and applications.
Steve received his bachelor’s degree in accounting from West Virginia University and subsequently obtained his CPA license in the state of Pennsylvania.
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Denise Kline
VP of Hospice
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Denise Kline
VP of Hospice
We are delighted to welcome our new Vice President of Hospice to Advantage, Denise Kline. Denise is a seasoned healthcare operations leader with over 35 years of experience in the and Hospice industry. She has a proven track record of expanding revenue performance, overseeing corporate operational systems, and driving business growth for leading organizations nationwide. Denise possesses extensive knowledge of managed care, Medicare, worker’s compensation, and other government-funded programs.
Throughout her career, Denise has excelled in roles such as General Manager at VITAS HEALTHCARE, Executive Director at KINDRED PLEASANT HILL HOSPICE, and Area Vice President of Operations at GENTIVA HEALTHCARE. Her achievements include achieving significant turnarounds in CAP mitigation, increasing operating margins, reducing costs, and implementing successful growth strategies.
Denise's skills include corporate operational systems oversight, contract negotiations, sales leadership, budget and revenue management, administrative and quality compliance, business and program development, team building, and mentorship. She holds a Master's degree in Counseling & Psychology, a B.S. in Nutrition & Food Science, and is a licensed RCFE Administrator. Denise served as a Captain with the U.S. Army as a registered dietitian.
Active in various associations and holding leadership positions, Denise is recognized for her leadership and contributions to the hospice and palliative care community. She has received prestigious awards such as the Vitas Leadership Council Winner and Gentiva Chairman’s Leadership Council member. Denise's career exemplifies her dedication to excellence and innovation in healthcare operations leadership.
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